What is Digitec Galaxus?
Digitec Galaxus consists of two main brands: Digitec and Galaxus.
Digitec specializes in IT, telecommunications and consumer electronics, while Galaxus offers a wide range of products from various categories, including household goods, toys, sporting goods and furniture.
Mit einem Umsatz von mehr als 3,8 Milliarden im Jahr 2025 und einer kontinuierlichen Wachstumsrate ist Digitec Galaxus die meistbesuchte E-Commerce-Website in der Schweiz.
For retailers, the cooperation with Digitec Galaxus means access to a large customer base, professional product management and extensive marketing opportunities.
Why should you connect your WooCommerce store to Digitec Galaxus Marketplace?
The integration offers you a greater reach and can increase your sales figures.
The connection also allows you to automate your sales processes to a large extent by centrally managing and synchronizing product data, orders and stock levels.
This significantly reduces your manual effort and ensures smooth operations.
Retailers also benefit from extensive marketing opportunities, such as personalized newsletters and advertising campaigns that increase the visibility and reach of the products.
Digitec Galaxus' user-friendly returns system increases customer satisfaction and simplifies returns management.
How can you prepare for a connection?
Before you start the integration, make sure you have the latest version of WooCommerce installed.
You will need API keys and access data from Digitec Galaxus Marketplace, which you will receive after registering as a retailer.
Prepare your product data carefully, including accurate descriptions, high-quality images, prices, stock levels and product attributes.
Basic knowledge of API integration and plugin management is also an advantage.
But don't worry, we'll be happy to help you if you need support connecting WooCommerce to Digitec Galaxus Marketplace.
Step-by-step instructions for connection
- Installation and configuration of plugins: Choose a suitable plugin such as ChannelPilot, ChannelEngine or Channable and install it in your WooCommerce store. Configure the basic settings and enter the API keys from Digitec Galaxus. I personally prefer Channable.
- API integration and authentication: Retrieve and enter the API keys in your plugin to establish the connection between WooCommerce and Digitec Galaxus. Test the API connection thoroughly to ensure that all data is transferred correctly.
- Synchronize product feeds via FTP: Transfer all relevant product information, including descriptions, prices and stock levels, from WooCommerce to Digitec Galaxus. Set up regular updates to ensure that your product data is always up to date. The feeds can be connected via the Digitec Galaxus FTP server. Here are the FTP instructions.
- Order processing and logistics: Manage incoming orders directly via your WooCommerce dashboard and integrate shipping and logistics service providers. Use the Digitec Galaxus returns system to increase customer satisfaction and simplify returns management.
Best practices for a successful connection of WooCommerce to Galaxus Marketplace
Optimize your product descriptions and images to increase the attractiveness of your products. Keep your product data regularly updated to avoid inconsistencies.
Use analysis and reporting functions to monitor and adjust the performance of your products. If you have technical problems or questions about the integration, contact the Digitec Galaxus support team or your online store agency.
Conclusion
Connecting your WooCommerce online store to the Digitec Galaxus Marketplace opens up numerous opportunities to expand your reach and increase sales.
The automation and centralized management of product data, orders and stock makes operations more efficient. Take advantage of the extensive marketing opportunities and improve customer satisfaction with the user-friendly returns system.
This integration helps you to exploit the full potential of your e-commerce business and grow successfully.
Frequently asked questions
How long does the connection take?
The duration varies depending on the complexity of your store and the quantity of products. We have approx. 2 to 4 working days to fully connect the store. For very small stores, it can also take a few hours. Normally we have this done in 2 weeks. However, it also depends on the Digitec Galaxus team whether they release the feeds.
What do I need to ensure a clean connection to Galaxus?
Make sure that the categories in your store match the categories at Galaxus. Otherwise they will have to be configured manually in Channable later. You also need the GTIN number for your products (a 13-digit number). This must not be an internal GTIN number, otherwise Galaxus will not accept it.
What costs are associated with integration?
There are costs for the plug-in and any customizations and ongoing fees for products sold by Digitec Galaxus, you can read more about the fees here. If you use Channable, you can expect to pay at least €59 per month. The connection through us depends on the complexity of the store, but starts at CHF 2,880.
Can I exclude specific products? Yes, most plugins offer filter options to determine which products should be synchronized.
How do I deal with synchronization errors? Carry out regular checks and use the error reporting functions of the plugins. If problems persist, contact support.
